Entries by Jeff Schwisow

We need to stop confusing productivity with business performance 

I have a love-hate relationship with ‘Productivity’. On the one hand, productivity, in the right circumstances, is an essential part of being an efficient business and delivering value to your customers. Its measurement is also invaluable in assessing the effectiveness of your efforts to improve. However, far too many businesses believe that they can increase […]

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Move Your Improvement Efforts from Intervention to Intention

I recently had a brief exchange with an existing client organisation that speaks volumes about how a great number of businesses are managed today – the need for improvement is driven by crisis. Instead of being intentional about pursuing excellence, improvement has become a synonym for recovery. More and more the manager’s job has become […]

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Is safety management today more cult than culture?

Over the last three decades, the safety of the construction environment has improved dramatically. Yet, construction sites are still one of the most dangerous workplaces the world over. As a result, today’s safety management efforts are focused on ensuring that no amount of harm is considered acceptable on a construction site. This commitment to the […]

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How Triage Will Keep Your Projects from Killing You

Projects are enablers. They are investments that your organisation makes to enable the business outcomes that help deliver your vision. Whether those outcomes are improved operational efficiency, a new revenue stream or improving your customer’s experience, projects are the stepping stones to a thriving business. Unfortunately, far too often projects fail to deliver the promised […]